Best Practices for Audio Alarm Verification
Audio verification has a long history reaching back more than 50 years — well before video verification technologies — and is responsible for far more than 200,000 arrests. The Partnership for Priority Verified Alarm Response (PPVAR) recently released its “Audio Verification Best Practices” that outline the best practices for Central Stations using audio to verify an intrusion alarm.
Joey Rao-Russell, President of California-based Kimberlite, led the effort as the Chair of the PPVAR Audio Verification Committee. She was helped by Robbie Robinson of the Phoenix Police Department, who provided broad-based input on audio alarm systems and how to minimize false alarms; and Joel Zimmerman of Sonitrol New England, who was a key resource on the alarm industry side and provided valuable processes and procedures form the central station perspective — including a framework for operator training.