Our People
At Sonitrol, we have a team that not only cares about your needs, but that goes above and beyond to meet them. This customer care is shown best through our Customer Service Rep Jo Lynn.
Jo Lynn has been with Sonitrol for 20 years! When we asked her what had made her stay for so long, she said, “I love my job because I love my customers.”
Our President and CEO, Joey Rao-Russell, says, “Jo Lynn continues to have the same passion and dedication to our customers that she began with 20 years ago. She works to make every customer feel like family. She continues to drive our mission to Build Relationships for Life by Building Expectations.” Jo Lynn is the perfect example of the Sonitrol difference you receive when you choose to work with us.
Anyone who chooses Sonitrol is given access to their own local representative, not a 1-800 number that has you talking to a robot for hours.
Our Equipment
Sonitrol’s state-of-the-art security system is something you won’t find anywhere else. Our managed access control system can save you from having to buy expensive locks, it helps you track movement throughout your facility, and it allows you to restrict access by location and time of day. Our camera security system can be monitored anytime, and our fire alarm system can detect smoke and heat quickly.
However, our pièces de résistance is our system’s audio detection capabilities. As the only verified audio detection alarm system, we combine state-of-the-art audio technology and human intelligence to verify a threatening event before we call the police. That way, police know it’s not just another false alarm, and they roll, fast and in force. We are the only system that offers 100 percent coverage: floor to ceiling, wall-to-wall. Other systems protect doors and windows, leaving unconventional entry points unprotected. Sonitrol is the only security system that can detect all criminal intrusions, no matter where they enter. If a non-threatening event activates our system, we reset the system without bothering you. With Sonitrol, you needn’t make any more 3 a.m. trips to your business to reset the alarm.
Police response time is faster for Sonitrol than a conventional security system alarm. In addition, our intelligent technology leads to a high rate of apprehensions, which gives us exceptional credibility with law enforcement. And our ability to verify an alarm event is critical for prompt dispatch in the growing number of Verified Response communities, where law enforcement won’t respond to an alarm until they have verification that an event is occurring.
The bottom line? We prevent loss time after time.
Our products can be integrated into a single, easy-to-use system monitored by highly trained professionals at our Sonitrol Monitoring Centers across the country. Our modular approach to system design gives you everything you need now and allows for easy expansion in the future. What’s more, Sonitrol offers the industry the best performance, satisfaction, service, and false-alarm guarantees.
So if your security is lacking, give us a call to see how the Sonitrol Difference can help you!